(FORT WAYNE) – On Thursday, February 25th Constituent Services staffers Derek Pillie and Kathie Green will lead a training webinar advising other Congressional offices about handling casework.
The workshop will feature presentations from staff and agencies and roundtable discussions targeting constituent service work with specific agencies. It will last from 9 a.m. until 4:30 p.m.
So far, more than 200 caseworker staff from over 100 different congressional offices have registered.
Congressman Jim Banks has made constituent services a priority since he arrived in Congress. In 2020, Rep. Banks Constituent Services team closed 1,359 cases, which is almost 3 times the number of cases closed in Indiana’s 3rd district the year before Rep. Banks took office.
Since January 1, 2021, Rep. Banks’ district office documented $337,822.53 returned to northeast Indiana Hoosiers who worked with Congressman Banks for assistance.
