INDIANA — A nationally recognized software created at Purdue University is now helping case managers in primary care and other settings connect Indiana residents with critically needed social services.
The software, Bridges, is linked to Indiana 211, a division of the state’s Family and Social Services Administration. Indiana 211 is a free phone and internet service that connects Indiana residents with help and answers from thousands of health and human service agencies and resources in their local communities. It uses statistical data to inform decision-makers and governments across the state about current and trending social needs.
According to Nicole Adams, the clinical associate professor of nursing who helped develop the software, Bridges succeeds in helping primary-care case managers find and refer patients who need social services, but — perhaps just as important — allows case managers to set follow-up reminders to check in with their clients to find out if the service was accessible and helpful.
More information is available on the Purdue Office of Research website.
