Social Security announces a big change for millions of recipients

INDIANA – The Social Security Administration is making a significant change that is impacting how millions of people access their information.

Starting now, customers who created an online account known as My Social Security account before Sept. 18, 2021, will be required to transition to a Login.gov account to continue to access their online information and services.

The agency said the change is needed to “simplify the sign-in experience and align with federal authentication standards while providing safe and secure access to online services” and that more than 5 million existing account holders have already transitioned.

Account holders should sign in to their accounts now. When they log in, they will have an option to transition to Login.gov. Once the account is successfully linked, they will receive a confirmation notice on the screen and will have immediate access to their personal Social Security services and other information.

The agency said that existing Login.gov or ID.me account holders do not have to create a new account.

My Social Security accounts are free and provide information to everyone, not just beneficiaries. People can use their accounts to request a replacement Social Security card, check the status of an application, estimate future benefits, or manage benefits they’ve already received.