INDIANA – Duke Energy is warning customers about an increase in scam calls targeting local businesses and not-for-profit organizations. Over the past few days, several organizations reported receiving threatening calls from someone impersonating a Duke Energy representative, demanding immediate payment or risking disconnection of their service. Fortunately, the businesses reached out directly to Duke Energy to verify the claims and did not fall victim to the scam.
Utility companies across the country have seen a rise in similar fraudulent activity in recent years, with scammers attempting to gain access to financial information or secure immediate payments. Duke Energy emphasized that it would never threaten disconnection in such a manner.
“We take these reports seriously and encourage our customers to remain vigilant,” Stan Pinegar, president of Duke Energy’s Indiana operations. “Duke Energy will never demand immediate payment or threaten to disconnect service without prior notification. If you ever feel uncertain about a call or message, we urge you to contact us directly using the contact information found on your bill or online account.”
The utility company provided a list of steps customers can take to identify and protect themselves from such scams:
- Duke Energy will never disconnect service without prior notice, and customers will not receive a single notification just one hour before disconnection.
- Duke Energy will never call demanding immediate payment or ask for payment card information over the phone. If pressured, customers should hang up and call the number listed on their bill or account.
- Customers should be wary of unsolicited texts or emails urging immediate payment or asking to verify account activity.
- Do not click on suspicious links, open attachments, or respond to any emails or texts requesting personal or financial information. Always verify the sender first.
- If someone shows up at your door claiming to be a Duke Energy employee, ensure that their identity has been verified or that the appointment was scheduled in advance.
For more information and to report potential scams, Duke Energy encourages customers to visit their Scam Reporting Tool on the company website at Duke Energy Scam Reporting.
As always, if you suspect you’ve been targeted by a scam, reach out to Duke Energy immediately to protect your personal and financial information.
Duke Energy Warns of Rising Scam Activity Targeting Local Businesses and Nonprofits
Duke Energy Warns of Rising Scam Activity Targeting Local Businesses and Nonprofits
Duke Energy is warning customers about an increase in scam calls targeting local businesses and not-for-profit organizations. Over the past few days, several organizations reported receiving threatening calls from someone impersonating a Duke Energy representative, demanding immediate payment or risking disconnection of their service. Fortunately, the businesses reached out directly to Duke Energy to verify the claims and did not fall victim to the scam.
Utility companies across the country have seen a rise in similar fraudulent activity in recent years, with scammers attempting to gain access to financial information or secure immediate payments. Duke Energy emphasized that it would never threaten disconnection in such a manner.
“We take these reports seriously and encourage our customers to remain vigilant,” said a company spokesperson. “Duke Energy will never demand immediate payment or threaten to disconnect service without prior notification. If you ever feel uncertain about a call or message, we urge you to contact us directly using the contact information found on your bill or online account.”
The utility company provided a list of steps customers can take to identify and protect themselves from such scams:
- Duke Energy will never disconnect service without prior notice, and customers will not receive a single notification just one hour before disconnection.
- Duke Energy will never call demanding immediate payment or ask for payment card information over the phone. If pressured, customers should hang up and call the number listed on their bill or account.
- Customers should be wary of unsolicited texts or emails urging immediate payment or asking to verify account activity.
- Do not click on suspicious links, open attachments, or respond to any emails or texts requesting personal or financial information. Always verify the sender first.
- If someone shows up at your door claiming to be a Duke Energy employee, ensure that their identity has been verified or that the appointment was scheduled in advance.
For more information and to report potential scams, Duke Energy encourages customers to visit their Scam Reporting Tool on the company website at Duke Energy Scam Reporting.
As always, if you suspect you’ve been targeted by a scam, reach out to Duke Energy immediately to protect your personal and financial information.
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