INDIANA—To protect customers, RiverLink warns recipients of a text message scam impersonating the tolling service for three bridges connecting Kentucky and Indiana. The text message includes a link, and the sender is listed as “RiverLinks” or “Kentucky Toll Roads.” RiverLink is working to have any reported fraudulent websites removed.
Recipients are urged to review any text messages received closely and ensure that all links are valid and point to RiverLink.com.
The text message is not from RiverLink, and recipients are warned not to click the link that asks for personal information. RiverLink does not share toll charge notifications via text message; it only provides low-balance and auto-replenishment reminders for customers with prepaid accounts.
Anyone who may have clicked on a fraudulent link and provided any personally identifiable information should immediately contact their bank or credit card provider to secure their information and financial accounts.
Victims of SMS tolling text scams should file a complaint with the FBI’s Internet Crime Complaint Center (IC3) and be sure to include the phone number from where the text originated and the website listed within the text.
Drivers without a prepaid account can check tolls owed at RiverLink.com by clicking the green “Pay Bill” button on the homepage and entering information under the “Pay Your Toll Bill” header. Drivers with a prepaid account can check crossings by logging in at RiverLink.com.
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