INDIANAPOLIS – White River State Park ambassador Vickie Kauffman was nominated as one of the best non-managerial hospitality employees in Central Indiana for Visit Indy’s Recognition Of Service Excellence (ROSE) Awards. Kauffman and her fellow honorees and winners were recognized last week during the Indiana Roof Ballroom celebration.
“Our visitor center ambassadors are vital members of our team and are often the only park employees a guest will interact with,” Park Executive Director Jake Oakman said. “Vickie Kauffman is a big reason those visitors have such a great experience visiting our park. We’re proud to have Vickie on our team, and I can think of no one deserving of this ROSE Award recognition more.”
Vickie Kauffman has worked at White River State Park for over a decade in the park’s accounting office and as a park ambassador in the Visitor Center. Park ambassadors welcome guests, provide information on park attractions and other Indianapolis amenities, and ensure guests have a positive experience.
For 33 years, Visit Indy’s ROSE Awards have honored industry champions who positively influence a visitor’s experience in Indianapolis. Nominees go above and beyond in situations, have strong knowledge of their workplace, have a positive attitude, frequently exceed customers’ expectations, and handle problems effectively. This year’s class of ROSE Award honorees featured 87 nominees and six winners.
Over 800 community leaders gathered at the ROSE Awards celebration to honor each nominee and the six winners. In the weeks leading up to the event, honorees received special notification of their nomination, a congratulatory letter from Indianapolis Mayor Joe Hogsett, a special ROSE Honoree pin, a framed award certificate, and special recognition on the ROSE Awards website.
In addition to Vickie Kauffman, other White River State Park attraction honorees they included Beth Breymier, the sales and events manager at the Indiana State Museum, Pete Drummond, a maintenance technician at the Eiteljorg Museum of Native American and Western Art, and Sandy Reaves, the primary housekeeper for the Indianapolis Indians at Victory Field.
Learn more about the event and see past nominees here.
