INDIANA – AT&T says it has resolved a software issue that caused an outage for some wireless customers on Tuesday. The issue temporarily “disrupted the ability of a limited number of our customers to connect to our wireless network,” an AT&T spokesperson said.
Details about the number of impacted customers and the outage length weren’t immediately released. Still, the digital-service tracking website Down Detector showed a surge in reported AT&T outages starting around 5 p.m. ET on Tuesday and peaking around 7 p.m ET.
At the time, several government entities issued warnings that the outage might prevent AT&T wireless customers from calling 911 in their area.
“We’ve resolved a software issue that disrupted the ability of a limited number of our customers to connect to our wireless network,” an AT&T spokesperson said in an email early Wednesday. “We apologize for the inconvenience, and we appreciate our customers’ patience as we worked to resolve this issue.”
